Version 2026-07-17 · Effective July 17, 2026
These Terms of Service ("Terms") are a binding agreement between Skygn ("Skygn," "we," "us," or "our") and the customer that accesses or uses our software-as-a-service enterprise resource planning platform and related services (the "Service"). By creating an account, clicking "I agree," executing an order that references these Terms, or using the Service, you agree to these Terms on behalf of yourself and the organization you represent ("you," "your," or "Customer"), and you represent that you are authorized to bind that organization. If you do not agree, do not use the Service.
Skygn provides a cloud-based ERP platform including inventory, purchasing, sales, manufacturing, planning, accounting, and related features, delivered on a subscription basis. We grant you a non-exclusive, non-transferable, revocable right to access and use the Service during your subscription, for your internal business purposes, subject to these Terms. We may improve, update, or modify the Service; we will not materially reduce core functionality of a paid plan during a paid term without notice.
You must provide accurate registration information, keep credentials secure, enable available security features (such as multi-factor authentication) as appropriate, and are responsible for all activity under your account and your Authorized Users' acts and omissions. You must be at least the age of majority in your jurisdiction and authorized to bind your organization. Seats are licensed per Authorized User as set out in your Order; you must not share a single seat among multiple individuals.
Users you designate as owners/administrators can manage members, permissions, data, and integrations, and can access and export Customer Data. You are responsible for configuring access appropriately, for the accuracy and legality of Customer Data, and for obtaining any consents or rights necessary for us to process Customer Data on your behalf.
You agree not to, and not to permit any Authorized User or third party to:
The Service includes AI-assisted features. AI output may be inaccurate or incomplete and is provided to assist, not replace, your judgment; you are responsible for reviewing output before relying on it. We do not use your Customer Data to train general-purpose or third-party foundation models. AI features are subject to usage metering and fair-use limits described at purchase.
You may choose to connect third-party services (for example accounting, banking, address, or sales channels). Your use of a third-party service is governed by that provider's terms, and you authorize us to exchange data with it as needed to provide the integration. We are not responsible for third-party services, and we may suspend an integration that poses a security or legal risk.
As between the parties, you own Customer Data and retain all rights in it. You grant Skygn a worldwide, limited license to host, copy, process, transmit, and display Customer Data solely to provide, secure, and support the Service, to prevent or address technical or security issues, and as otherwise instructed by you. We do not sell Customer Data. We handle personal data as described in our Privacy Notice; where we act as a processor, our data-processing terms govern that processing.
We maintain administrative, technical, and organizational safeguards designed to protect Customer Data, including encryption in transit and at rest, tenant isolation, role-based access controls, tamper-evident audit logging, monitoring, and a documented incident-response process. You are responsible for your own access controls, credential hygiene, and the security decisions available to you within the Service.
We may generate aggregated or de-identified data that does not identify you, any individual, or your Customer Data, and may use such data to operate, analyze, and improve the Service. This data is not Customer Data and does not include your confidential information in identifiable form.
Paid plans are billed in advance for the interval and seats shown at purchase and are non-refundable except as required by law. Adding seats mid-term is charged on a prorated basis; reducing seats takes effect at renewal. Fees exclude taxes, duties, and similar charges, for which you are responsible (excluding taxes on our net income). You authorize us and our payment processor to charge your payment method for all fees. We may change pricing effective on your next renewal with prior notice.
If we offer a free trial, we will make the Service available on a trial basis until the earlier of the end of the trial period or the start of a paid subscription. Trials are provided "as is" and may require a payment method; unless you cancel before the trial ends, the subscription will begin and the applicable fees will be charged. We may modify or discontinue trials at any time.
We may suspend your access, in whole or in part, if (a) your account is overdue; (b) your use poses a security risk, may harm our systems or other customers, or violates law or Section 5; or (c) required by law. Where practical, we will provide notice and an opportunity to cure. Suspension does not relieve you of fees accrued.
Skygn and its licensors retain all right, title, and interest in and to the Service, including all software, interfaces, models, and Documentation, and all related intellectual property. No rights are granted except as expressly set out here. If you provide suggestions or feedback, you grant us a perpetual, irrevocable, royalty-free license to use it without restriction or obligation.
Each party may access the other's non-public information ("Confidential Information"). The receiving party will protect it with reasonable care, use it only to perform under these Terms, and not disclose it except to personnel and advisors bound by confidentiality, or where disclosure is required by law (with notice where permitted). Customer Data is your Confidential Information.
We provide support through the channels described in the Documentation and aim to keep the Service available with reasonable reliability, excluding scheduled maintenance and events beyond our control. Any specific service-level commitments, if offered, are stated in an applicable order or addendum.
Except as expressly stated, the Service is provided "as is" and "as available." To the maximum extent permitted by law, Skygn disclaims all warranties, express, implied, or statutory, including merchantability, fitness for a particular purpose, title, and non-infringement, and does not warrant that the Service will be uninterrupted, error-free, or secure. The Service is a tool; it is not accounting, tax, legal, or financial advice, and you are responsible for verifying results and figures before relying on them for any decision or filing.
To the maximum extent permitted by law, neither party will be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, or for lost profits, revenue, goodwill, or data, even if advised of the possibility. Each party's total aggregate liability arising out of or related to these Terms will not exceed the fees you paid or owed for the Service in the 12 months before the event giving rise to the claim. These limits do not apply to your payment obligations, your breach of Section 5, either party's indemnification obligations, or liability that cannot be limited by law.
You will defend, indemnify, and hold harmless Skygnfrom third-party claims, damages, and costs arising from Customer Data or from your use of the Service in violation of these Terms or law. We will defend you against third-party claims that the Service, as provided by us and used in accordance with these Terms, infringes that third party's intellectual property, and will pay resulting costs finally awarded, provided you promptly notify us, allow us to control the defense, and reasonably cooperate. Each party's indemnity is conditioned on prompt notice and reasonable cooperation.
These Terms apply while you access the Service and for any subscription term stated in your Order. Either party may terminate for the other's material breach not cured within 30 days after written notice. You may cancel your subscription as described in the Service; cancellation takes effect at the end of the current paid term. On termination or expiration, your right to use the Service ends and any outstanding fees become due. You may export Customer Data for 30 days after termination, after which we may delete it in accordance with our Privacy Notice and retention schedule, except records we must retain by law.
We may update these Terms. Material changes will be posted here with an updated version and effective date and, where required, communicated to you. Changes apply prospectively; your continued use after they take effect constitutes acceptance. If a change materially and adversely affects you and you object, your remedy is to stop using the Service and, for a prepaid term, request a prorated refund of unused fees.
These Terms are governed by the laws of the State of Utah, USA, without regard to conflict-of-laws rules and excluding the U.N. Convention on Contracts for the International Sale of Goods. The parties will first attempt in good faith to resolve any dispute informally by written notice. If unresolved within 30 days, the dispute will be subject to the exclusive jurisdiction and venue of the state and federal courts located in Utah, and each party consents to that jurisdiction; nothing here prevents either party from seeking injunctive relief to protect its intellectual property or Confidential Information. Each party waives any right to a jury trial to the extent permitted by law.
Neither party is liable for failure or delay in performance (other than payment obligations) caused by events beyond its reasonable control, including acts of God, outages of third-party infrastructure or networks, labor disputes, or governmental action.
You will comply with applicable export-control and sanctions laws and represent that you are not located in, or a national of, an embargoed country, and are not on any restricted-party list. You will not use or export the Service in violation of such laws.
You may not assign these Terms without our prior written consent, except to a successor in a merger, acquisition, or sale of substantially all assets, on notice to us. We may assign these Terms to an affiliate or in connection with a corporate transaction. These Terms bind the parties' permitted successors and assigns.
We may provide notices to you via the Service, your account email, or posting here; you consent to electronic notices. Legal notices to us must be sent to info@skygn.ai.
These Terms, together with any Order and referenced policies (including the Privacy Notice), are the entire agreement between the parties on this subject and supersede prior agreements. If any provision is held unenforceable, the rest remains in effect and the provision is modified to the minimum extent necessary. No waiver is effective unless in writing. There are no third-party beneficiaries. The parties are independent contractors; nothing creates a partnership, agency, or employment relationship. In case of conflict, an executed Order controls over these Terms for the subject it addresses.
Provisions that by their nature should survive termination will survive, including Sections 8, 10, 14, 15, 17, 18, 19, 22, and 27 and any accrued payment obligations.
Questions about these Terms? Contact us at info@skygn.ai.